Frequently asked questions

How do I pay for my safe deposit box?

Please pay by bank transfer or debit/credit card by telephone.

• To pay by bank transfer, please click here for the West Palm Beach office bank details, here for the Rhode Island Office bank details, or here for the Texas office bank details.
• To pay by Debit/Credit card please contact the West Palm Beach office on 0800-MON-7771, the Rhode Island office on 0800-MON-7771 or the Texas office on 0800-MON-7771.

Payment at our Offices

Whilst we accept payments at our offices by credit/debit cards only (not cash), priority is always given to customer appointments and customers requiring assistance. We strongly recommend that you pay by bank transfer or debit/credit card by telephone to avoid any waiting. We will not accept any payments after 6.00pm Monday to Friday, 4.00pm on Saturdays and 3.00pm on Sundays.

We issue payment acknowledgements or receipted invoices upon request only.

For reasons of data protection and security we will not send by post or email any customer credit/debit card receipts.